1. Introduction

PSL Arabia (referred to as “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, and other platforms.

2. Information We Collect

We may collect the following types of personal information:

2.1. Personal Identifiers: such as your name, contact information, including email address, phone number, and postal address.

2.2. Shipping and Logistics Data: including shipment details, tracking information, and delivery addresses.

2.3. Payment Information: if you make payments for our services, we may collect payment card information or other financial details.

2.4. Communication Data: records of your interactions with us, including emails, chat logs, and customer support inquiries.

2.5. Usage Data: information about how you use our website and services, including IP addresses, device information, browser type, and page views.

3. How We Use Your Information

We may use your personal information for the following purposes:

3.1. Providing Services: to fulfill shipping and logistics services, including tracking shipments and facilitating deliveries.

3.2. Customer Support: to respond to your inquiries and provide customer support.

3.3. Payment Processing: to process payments for our services.

3.4. Marketing and Promotions: to send you information about our services, promotions, and updates. You can opt out of these communications at any time.

3.5. Legal Compliance: to comply with applicable laws, regulations, and legal processes.

4. Information Sharing

We may share your personal information with:

4.1. Service Providers: third-party service providers who assist us in providing our services.

4.2. Legal Authorities: when required by law or in response to a legal request.

4.3. Business Partners: for business purposes such as joint marketing initiatives.

5. Security Measures

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

6. Your Choices

You have the right to:

6.1. Access and Correct Your Information: You can request access to, update, or correct your personal information.

6.2. Opt Out: You can opt out of marketing communications at any time.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience. You can manage your cookie preferences through your browser settings.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the date of the latest revision will be indicated.

9. Contact Us

If you have questions or concerns about our privacy practices or this Privacy Policy, please contact us at:

info@pslarabia.com